Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Veda Lab’s relationship with you in relation to this website.
The term ‘The Veda Lab’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
WEBSITE DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by The Veda Lab and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of The Veda Lab. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, The Veda Lab. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
MEDICAL DISCLAIMER
Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product.
Nothing contained in the Site is intended to be or should be taken for medical diagnosis or treatment. All information on the Site is for the purposes of general knowledge and entertainment only. It is not a substitute for nor does it constitute medical advice. You should not use the information on the Site for diagnosis or treatment of any health problem. Always seek the advice of your healthcare/medical professional when starting any new health or nutritional treatment or program or with any questions you may have regarding your or anyone else’s medical condition. You should carefully read all information provided on or in any product label or packaging. If you have any allergies or illnesses, you should seek medical advice before consuming any product purchased from the Site.
PRIVACY POLICY
Effective Date: 1 May 2025
At The Veda Lab your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging with our services, you consent to the collection and handling of your personal information as described in this policy.
We may collect personal information such as:
Full name
Email address and phone number
Residential address (if required for service delivery)
Health information (e.g., medical history, goals, dietary preferences)
Payment and billing information
Sensitive information, such as health data, is collected only with your consent and is treated with additional care.
We may collect your personal information through:
Website forms or booking systems
Email or phone communication
In-person consultations or sessions
Online health assessments or questionnaires
We collect and use your information to:
Provide health and wellbeing coaching services
Assess your health needs and create tailored plans
Communicate with you about appointments and services
Process payments
Comply with legal or regulatory requirements
We do not sell your information. We may disclose your information to:
Third party service providers such as payment processors and booking systems etc.
Other health practitioners (with your consent) if referral or collaboration is needed.
Regulatory bodies if required by law
Your personal information is stored securely digitally. We take reasonable steps to protect your data from misuse, loss, unauthorised access, modification, or disclosure.
You can request access to the personal information we hold about you and ask for corrections if it is inaccurate, out of date, or incomplete. Contact our compliance manager jess@thevedalab.com.au.
With your consent, we may send you updates, newsletters, or promotional materials. You can opt-out at any time by unsubscribing or contacting us directly.
If you visit our website, we may collect limited data via cookies or similar technologies for analytics and site functionality. You can manage your cookie preferences through your browser settings.
We may update this policy from time to time. The latest version will always be available on our website or provided upon request.
If you have a concern about your privacy, please contact our compliance manager jess@thevedalab.com.au. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
COLLECTION CONSENT
Effective Date: 1 June 2025
By accessing or using The Veda Lab website and related services, you acknowledge and consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy. This includes, but is not limited to, personal data provided through booking forms, health questionnaires, consultations, and other interactions with us.
We may collect sensitive information—such as health-related data—with your express consent for the purpose of delivering tailored health and wellbeing services. This data will be handled with strict confidentiality and in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
You understand that:
Your information may be stored securely in digital systems and accessed only by authorised personnel.
You may withdraw your consent at any time by contacting our compliance manager.
Refusal or withdrawal of consent may limit our ability to provide some services to you.
By continuing to engage with our services—whether through our website, in person, or via digital communication—you confirm that you have read and understood this policy and provide your voluntary consent for the collection and use of your information as described.
If you have questions or concerns, please contact our compliance manager at jess@thevedalab.com.au.
COOKIES POLICY
Effective Date: 1 June 2025
This Cookies Policy explains how we use cookies and similar technologies on our website. By continuing to browse or use our site, you agree to our use of cookies as described in this policy.
Cookies are small data files placed on your device when you visit a website. They help us enhance your browsing experience, understand how our site is used, and improve our content and services.
We use cookies for the following purposes:
Essential Cookies: These are necessary for the website to function properly (e.g., navigation, bookings, and security features).
Performance & Analytics Cookies: These help us understand how visitors use the site, so we can improve user experience (e.g., via Squarespace Analytics or Google Analytics).
Functional Cookies: These remember your preferences (such as region or language) to personalize your experience.
Marketing Cookies: If enabled, these may track your browsing to serve you relevant ads or content on other platforms (e.g., Facebook, Instagram).
We may use third-party services (like Google Analytics, Meta Pixel, or email marketing platforms) that place their own cookies to collect data on usage and engagement. These providers are responsible for their own cookie and privacy practices.
You can control or delete cookies at any time through your browser settings. Disabling cookies may affect how our website functions or limit some features.
For more information or guidance on managing cookies, you can visit:
We may update this policy to reflect changes in technology or legal requirements. Please check this page periodically for the latest version.
If you have any questions about our Cookies Policy or data practices, please contact our compliance manager jess@thevedalab.com.au.